YRC Introduces Automatic No-fee, Money-back Guarantee on Standard Service Shipments
OVERLAND PARK, Kan., Jan. 25, 2010 - YRC Inc. ("YRC"), a subsidiary of YRC Worldwide Inc. (Nasdaq: YRCW) today announced the introduction of its new No-fee, Money-back Standard Service Guarantee. Effective January, shippers are automatically eligible to receive a 100 percent refund if their shipments fail to deliver on the scheduled day of service.
"Shippers want peace of mind, knowing their goods will deliver as scheduled. Nothing delivers that level of confidence like a YRC guarantee," says Mike Smid, President-YRC Inc. and Chief Operations Officer-YRC Worldwide. "Given the performance excellence of our comprehensive network, it was an easy decision to offer the added value of a guarantee at no additional charge."
Highlights of the program include:
- Automatic guarantee on YRC and YRC Reimer standard LTL transit schedules across the contiguous 48 states and between the U.S. and Canada.
- Reimbursement of all net line-haul charges and fuel surcharges if the company fails to deliver by end of day on the scheduled day of service.
- Service guarantee automatically available to customers under the current version of the YRC North American Transportation, a division of YRC Enterprise Services, Inc., (Tariff 551/557) base rate and YRC Preferred Pricing (Tariff 4516) rate schedules.
The new No-fee, Money-back Standard Service Guarantee complements the YRC Guaranteed PrecisionTM services. Available for an additional charge, Guaranteed AM ensures delivery by noon on the standard service date; Guaranteed PM promises delivery by 5 p.m., or the end of the business day, on the standard service date; and Multiday Window guarantees the shipment will deliver to customers' specifications within a 2-5 day multiday window. YRC Guaranteed PrecisionTM and Expedited PrecisionTM services are available to all customers, regardless of their pricing program.
The No-Fee, Money-back Standard Service Guarantee is subject to the terms, conditions, rules and exclusions in the applicable tariffs. Shippers currently under contract with YRC may be eligible and enroll into this offer by written addendum to the applicable contract.
Customers interested in learning more about the new No-fee, Money-back Standard Service Guarantee are encouraged to speak with their account executive or go to yrc.com.
About YRC Worldwide
YRC Worldwide Inc., a Fortune 500 company headquartered in Overland Park, Kan., is one of the largest transportation service providers in the world and the holding company for a portfolio of successful brands including YRC, YRC Reimer, YRC Glen Moore, YRC Logistics, New Penn, Holland and Reddaway. YRC Worldwide has the largest, most comprehensive network in North America with local, regional, national and international capabilities. Through its team of experienced service professionals, YRC Worldwide offers industry-leading expertise in heavyweight shipments and flexible supply chain solutions, ensuring customers can ship industrial, commercial and retail goods with confidence. Please visit www.yrcw.com for more information.
Media Contact:
Suzanne Dawson
Linden, Alschuler & Kaplan
212.329.1420
sdawson@lakpr.com
Web site: www.yrcw.com
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