YRC Freight Recognized as NASSTRAC 2012 LTL Carrier of the Year
"Since we adopted the new YRC Freight brand in February, we have been focusing on our core LTL business and the fundamentals of superior customer service," said
The annual NASSTRAC awards program recognizes carriers that have demonstrated excellence and also helps shippers identify the "best of the best" in carrier performance and value.
Through an online survey, NASSTRAC members ranked carriers on a four-point scale in the following five key areas: (1) customer service; (2) operational excellence; (3) delivery flexibility, billing accuracy and claims resolution; (4) business relationship effectiveness; and (5) leadership in technology. This year, a record number of members participated in the survey.
In the national LTL category, YRC Freight replaced
"NASSTRAC's goal through this program is to encourage high performance by carriers through this shipper-recognition program," said
"What's really significant is that we've received this recognition from an independent organization based on the opinions of our customers," Mathews said. "This is a very positive step in the right direction and shows our customers that we are deserving of their trust and business."
NASSTRAC has been providing education and advocacy for shippers and carriers since 1952.
About YRC Freight
YRC Freight, a leading transporter of industrial, commercial and retail goods, specializes in less-than-truckload (LTL) shipments for businesses. Based in
Linden, Alschuler & Kaplan
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